Thanks for shopping with Simpson_Math! Here are just a few details about our little math nerd and gamer pin shop.
Refunds and Returns
All sales are final. If you have any issues with your products please contact us.
Newsletter and Contact Information
The goal of our shop's email newsletter is to let our previous customers know when a new pin comes out. We promise not to spam your email account, we know how annoying that can be. Your email and contact information will be kept secure and not sold or given to any third party. You can sign up using the above link or at checkout.
Your privacy matters to us. Our shop has SSL, which adds a layer of security when you enter your information at checkout. Payments are processed by Stripe or Paypal, which have the highest level of security on all transactions.
If you are in Texas, y'all will notice an 8.25% sales tax charge at checkout. That's because we're in the same state. Howdy neighbor!
Our shop uses TaxJar, so states other than Texas and international orders might see a sales tax, based on their calculations. Our shop does not collect VAT for international orders.
Apple Pay and Google Pay are available on our shop. The nature of these payment methods only allows for purchase of a single item and without any coupon code applied. If you wish to order different products or use a coupon code, checkout using the cart.
When preordering an item in our shop, your card will be charged at the time of sale. Your item(s) will be shipped once we get them from our manufacturer. If you would like to cancel your preorder, contact us for a full refund. Usually, we will only ship once per order, so if an in-stock item is ordered with a preorder, we will ship them together once the preorder item(s) arrive.
Orders ship via USPS usually within 24 hours and should be delivered between 3-5 days domestically and 1-2 weeks internationally. Tracking information will be sent to you when your order has shipped. Be on the lookout from an email from us using the email address firstname.lastname@example.org.
Certain countries are not accepting packages from the United States at this time due to COVID-19. A full list of countries affected can be seen here.
We offer a flat-rate shipping. Domestic shipping is $3.55 and most international shipping is between $14.75 and $17.00. Use the code FREESHIP25 to receive free domestic shipping on enamel pin orders over $25. International orders may use this to receive $3.55 off of their order. Clothing purchases are not available for free shipping, and their shipping costs vary based on the item ordered. They are generally $5-$7 for domestic shipping.
Most packages are shipped in a blue padded envelope. So be on the lookout for these little bundles of joy.
If you'd like your items gift wrapped or have a special note included, leave us a note when you checkout. We'll make sure your recipient feels special -- free of charge.
"Standard" vs "B-Grade"?Each pin is handmade, so minor imperfections are expected. We check all our pins for defects and those that meet our standards we sell as Standard-Grade.
B-Grade pins are those that we deem to have a minor defect. Often it is a defect that the average customer won't notice, but we the designers do. Pins with serious flaws are generally not sold at all.
Examples of a B-Grade:
- Visible polishing lines
- Slight metal discoloration
- Dust specks